Please be aware that due to the current COVID-19 situation, whilst we are able to pack and ship your orders promptly internally, several courier delivery depots are experiencing delays due to staff shortages.
Before you buy today, please remember that there may be some delays that are out of our control. Should your order not arrive within 5-7 working days, please fill out the Missing Order Form at the top of our Facebook Page. If you have filled this in, we will ensure your order is re-packed and sent out at the earliest opportunity.
Please also be aware that third-party special offers and discounts from our partner stockists are NOT valid when buying through the Willow Wand website. You MUST go through the partner website in order to claim the offer. We will not be able to issue partial refunds as these are different businesses.
The Willow Wand ® is hand crafted in the UK from 9 living willow stems which are expertly selected by our master weavers and woven by hand with great accuracy and skill into a visually stunning, symmetrical ‘Wand’.